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Cookies Policy
This Cookies Policy explains how Stay Casino uses cookies and similar technologies when you visit or use our website. It should be read together with our Privacy Policy and any other applicable website terms. Cookies help us provide a reliable online experience, remember selected preferences, understand how visitors use our services and support the security of our website. You can manage cookies through your browser settings and, where available, through the cookie controls provided on the website.
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What are cookies?
Cookies are small text files placed on your computer, mobile device or other internet-connected device when you visit a website. They allow a website to recognise a device and remember information about a visit. Cookies do not usually identify you by name on their own. However, information collected through cookies may be combined with other information we hold about you, where permitted by applicable law.
Contents
Some cookies are placed directly by Stay Casino. Other cookies may be placed by service providers that support website functionality, analytics, security, communications or other services. These third parties may process information collected through their technologies in accordance with their own privacy notices and applicable requirements.
The website may also use technologies that work in a similar way to cookies, such as pixels, tags, software development kits, local storage and device identifiers. For simplicity, this policy refers to cookies and similar technologies together as cookies.
Session and persistent cookies
Session cookies are temporary. They are generally deleted when you close your browser or leave the website. Persistent cookies remain on your device for a set period or until you delete them. The length of time a cookie remains may depend on its purpose, your settings and the service that places it.
How Stay Casino uses cookies
Cookies may be used for several purposes. The specific cookies used can change as the website, services and technical arrangements develop. In general, Stay Casino may use cookies to support the following functions:
- Strictly necessary functions, such as enabling pages to load, maintaining a secure session, supporting account access and helping protect the website from misuse.
- Preference functions, such as remembering language, region, display or other choices made during a visit.
- Performance and analytics functions, such as measuring visits, identifying technical issues, understanding how pages are used and improving website performance.
- Security and fraud prevention functions, such as helping detect unusual activity, automated abuse, unauthorised access or attempts to compromise the website.
- Advertising or marketing functions, where used, such as helping measure campaigns, limit repeated advertising and present information that may be more relevant to visitors.
- Service and communication functions, such as supporting live features, forms, customer assistance tools or other interactive parts of the website.
Information collected through cookies may include device type, browser type, operating system, approximate location, internet protocol address, pages viewed, links followed, time spent on pages, referring website, general interaction information and technical event data. The information collected will depend on the cookie and the settings applied to your device or browser.
We may use cookie information to keep the website functioning, improve content and navigation, understand general usage patterns, investigate errors, maintain security and support responsible operation of our services. Cookie information may also help us identify whether a communication or website feature has been viewed or used.
Cookies and account activity
If you create or access an account, cookies may help maintain your session and connect technical activity with the relevant account or visit. This can support authentication, security checks and the delivery of requested services. Cookies are not used to change the requirements that apply to account holders, and they do not remove the need to comply with applicable laws, account terms or responsible gambling requirements.
Cookie categories and your choices
Cookies are commonly grouped into categories according to their purpose. These categories are intended to help you understand the choices available to you. Some cookies may fall within more than one category, and the names or descriptions shown in a cookie preference tool may vary.
Necessary cookies
Necessary cookies support core website functions and security. Without them, parts of the website may not operate properly. Depending on applicable requirements, these cookies may be used without a separate consent choice because they are needed to provide a service you request or to operate a secure website.
Preference cookies
Preference cookies remember choices made during a visit. They can make future visits more convenient by reducing the need to repeat selections. If you disable them, the website may still be available, but some settings may not be remembered.
Analytics cookies
Analytics cookies help us understand general website use, including which pages are visited and whether features are working as intended. We use this information in aggregated or otherwise controlled ways to improve the website. If you do not allow these cookies, we may have less information about how visitors use our services.
Marketing and third-party cookies
Where used, marketing cookies may support the measurement or delivery of online advertising and communications. Third-party services may place cookies on our website for their own functions. You can often control these cookies through the website preference tool, your browser settings or controls made available by the relevant provider.
Your choices may apply only to the browser or device used when the choice was made. If you use more than one device or browser, you may need to update settings separately. Deleting cookies can also remove stored preferences, so a consent banner or preference request may appear again on a later visit.
Managing cookies and privacy
You can manage cookies in several ways. If a cookie preference tool is available on the website, you may use it to review or change the categories you accept. You can also adjust your browser settings to block, delete or restrict cookies. Most browsers provide controls for accepting cookies, receiving alerts when cookies are set and removing existing cookies.
- Open your browser's privacy, security or settings menu.
- Find the controls for cookies, site data or tracking protection.
- Choose whether to allow, block, delete or restrict cookies.
- Apply the settings and revisit the website if required.
The steps may differ between browsers, operating systems and devices. Blocking all cookies may affect website performance and may prevent account, security or interactive features from working correctly. Some functions may not be available if necessary cookies are disabled. Browser-based controls do not always affect technologies that are managed separately by a third party.
Personal information and related rights
Cookie information may be personal information where it can be linked to an identifiable individual. Our Privacy Policy explains how we collect, use, store and disclose personal information, as well as how you may contact us about privacy matters or exercise rights available under applicable Australian privacy law. Where there is a difference between this policy and the Privacy Policy about the handling of personal information, the Privacy Policy should be considered together with the requirements that apply to the relevant activity.
We may update this Cookies Policy from time to time to reflect changes to the website, technologies, service providers, legal requirements or business practices. When changes are made, the updated version will be published on this page with a revised effective date where appropriate. You should review this page periodically so that you understand how cookies are used.
If you have questions about this Cookies Policy or the way cookies are used, please use the available contact or support options on the Stay Casino website. Please do not include sensitive account or payment information unless it is specifically requested through an approved and secure channel.
