Betting Rules

General betting conditions

Stay Casino provides betting services subject to applicable Australian laws, our account conditions and the specific rules shown for each product or market. These rules apply to sports betting, racing, live betting, casino games and any other betting option made available through your account. Additional product rules may appear on the relevant betting screen and form part of the agreement for that bet.

You must be legally permitted to use betting services in the place where you are located. You are responsible for ensuring that your account details are accurate, current and complete. An account must only be used by the registered account holder. Bets placed using your account are treated as being placed by you, unless we have been notified of unauthorised access and have had a reasonable opportunity to act.

• You must not allow another person to use your account or payment method.
• You must not create or use an account for an improper purpose, including fraud, money laundering or evading account restrictions.
• You must not place bets while affected by alcohol, drugs or any condition that may impair your judgement.
• You must comply with any location, identity, age and verification requirements that apply to your account.
• You must not use automated systems, bots, software or other tools to interfere with the normal operation of the betting service.
• You should check the details of every bet before confirming it.

We may refuse, restrict, suspend or cancel a bet or account where permitted by law and our Terms and Conditions. This may occur if there is a suspected breach of these rules, an obvious error, unusual activity, a technical issue, a regulatory requirement or a concern about the integrity of an event or market.

Results, settlement and corrections

Bets are settled using the official result or outcome determined under the rules for the relevant event, market or game. The source used to determine a result may vary depending on the product. A result may be based on the official result announced by the relevant governing body, event organiser, competition authority or other recognised source.

Unless product rules state otherwise, the result at the end of the relevant event or the result officially declared after the event will normally determine settlement. Changes made later, such as disciplinary decisions, appeals, retrospective adjustments or amended statistics, may not change a settled bet unless the applicable rules expressly provide for it.

Unsettled, postponed or abandoned events

Where an event is postponed, abandoned, interrupted, rescheduled or not completed, the outcome will depend on the rules for that market. Some bets may remain valid if the event is completed within the applicable period or if enough action has taken place to determine the market. Other bets may be cancelled and returned in accordance with the applicable rules. A selection in a multiple bet may be treated differently from a selection in a single bet.

If an event, participant or market is presented incorrectly, or if an obvious pricing, description, result or settlement error occurs, we may correct the error and settle the affected bet using the correct information. If a bet has already been paid or credited, we may adjust the account balance to reflect the corrected settlement, subject to applicable law.

• A winning bet is paid according to the applicable accepted odds, rules and stake.
• A losing bet is settled as unsuccessful and the stake is not returned unless a specific rule provides otherwise.
• A void or cancelled bet is treated according to the relevant product rules.
• Where a market has several components, each component may be settled separately.
• The account history is the primary record of accepted bets and settlement information.

You should review your account history and report a possible settlement problem promptly. If there is a difference between information shown in a live display and the official settlement record, the official result and applicable market rules will generally prevail.